Skip to main content
Help Center Help Centre home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. Help Center
  2. Connection Problem

Connection Problem

How to add devices

  • How to add BF200? (Manually enter the APN)
  • How to add BF200? (The device has a built-in APN)
  • Scan code to add
  • Addition of AP hotspot
  • Addition by connecting to network cable

Device offline

  • What should I do if the device suddenly goes offline without changing the router and changing the WiFi account password?
  • What should I do if the device is offline after changing the router or changing the WiFi password?
  • What should I do if the device is not used for a long time and cannot be connected to the Internet?

WiFi connection problem

  • WiFi network connection failed
  • What if the network at home is 5G?
  • Can't get WiFi signal.
  • There is no next step for local direct connection/AP hotspot addition.
Help Center
日本語 Português do Brasil Русский 简体中文