Operational problems

parameter configuration

gimbal problem

• What should I do if the gimbal cannot be controlled? (What should I do if the camera cannot be rotated?)

video problem

• How does the camera record?
• What is the difference between TF card recording and cloud service recording?
• How to check cloud video/memory card video?
• Why is there no cloud recording?
• Why is there no memory card recording?
• What should I do if the memory card is full?

Voice intercom/quality issues

• Why is there noise when viewing video?
• Is the voice intercom function of the camera the same as making a phone call?
• Why can't I hear sound when the camera is watching video?
• Talking on the phone and the camera is silent?

One-touch call

• What is the one-touch calling feature?
• Why does the front end make a call, but the mobile phone does not respond?