account problem

Account cancellation

• How to cancel/delete an account that is no longer in use?

registration problem

• Can't get the registration verification code?
• How to register an account?

password issue

• What should I do if I forget the APP password?
• How to change the APP password?

login problem

• What if the account is locked?
• How to switch other accounts in the APP?
• What should I do if I cannot log in to the APP?
• How many people can access one account at the same time?
• When registering an account in the client APP, it prompts that it has been registered

unbind/bind

• How to unbind the device?
• Where is the camera reset button?
• How many cameras can be bound to one account?
• Will the recorded video be cleared after unbinding the camera?
• The original account is no longer used (shutdown/logout), how to set up the new account?